Service Plans: Basic Services

Our Basic Services feature a competitive hourly rate and are best-suited to home office workers/tele-commuters, organizations with an immediate crisis, organizations that need maintenance services infrequently, or those with specific short-term project needs.

Basic Services are ideal for the following situations:

• Immediate Crises
  • "I think I have a virus...."
  • Workstation doesn't boot ("What's this blue screen ... ?")
  • "Something's wrong with the server ..."
  • Print problems
• Short Term Projects
  • Staff changes
  • New computer/laptop deployment
  • Software installation/upgrades
  • DSL/Broadband installation
• On-Demand Preventive Maintenance
  • AntiVirus Updates
  • Microsoft Security Updates

The Basic Plan includes the following services at a competive hourly rate:

• Certified Staff
• Night/Weekend Services
• Remote Support/Help Desk
• Preventive Maintenance
• Network Design, Installation, & Support
• End-User Support
• Network and Internet Security
• Logistics, Management & Planning

If you have a short-term crisis, a specific project, or if you just want to try out our services with no obligation, then our Basic Service may be the choice for you.

For rates and a comparison to our other service offerings, please see our service comparison table.